McDonald's Frewville
Located in: Singapore
McDonald’s Frewville
Rating: 3.5 / 5 (1700 reviews)
Great Ambiance, Service Needs Improvement
This cafe offers a spacious and inviting atmosphere with a generous play area for kids, making it an ideal spot for families. Guests appreciate the friendly staff and the opportunity to enjoy a relaxing cup of coffee and a newspaper on a sunny day. However, several reviews reveal significant concerns regarding food quality and service efficiency, highlighting a need for improvement in these areas. Overall, while the ambiance is commendable, the cafe must address these issues to enhance the overall customer experience.
Images
Description
Nestled along a bustling main road, this café represents a paradox of chaotic energy and a desired refuge for many seeking a quick bite or a leisurely coffee. While the drive-thru is often overwhelmed, especially during peak hours, the café itself boasts a surprisingly spacious dining area that, despite its heavy traffic flow, remains generally clean. With large play equipment designed for kids, the café is ideal for families, allowing parents to enjoy their meals while keeping an eye on their little ones in the enclosed play area.
However, the experience here may vary significantly depending on the time of day. Patrons often report mixed feelings about the staff’s performance and order accuracy. While some commend the polite and accommodating nature of the employees, particularly during busy periods, complaints about incorrect orders and long waits can cloud the overall impression. With a few instances of orders being confused and a lack of attention to quality, it’s clear that improvement could enhance the customer experience.
Nevertheless, many admirers highlight the vibrant atmosphere, making it a desirable spot for those looking to unwind with a cup of coffee and a good read. There’s an undeniable potential for this café to serve as a pleasant gathering spot, allowing individuals to enjoy a moment of respite in a bustling environment. Overall, the café’s combination of spaciousness, a kid-friendly ambience, and the possibility for a relaxed coffee break creates an appealing destination that just needs a bit of fine-tuning to elevate it to a beloved local haunt.
Highlights
- Spacious Dining Area: Enjoy a roomy seating experience that accommodates guests comfortably, allowing you to settle in with your laptop or enjoy a meal.
- Play Area for Kids: A generous and interactive play area designed for children, providing a fun and engaging environment for families.
- Polite and Friendly Staff: Efficient and courteous staff members who strive to provide a positive customer experience, even during busy times.
- Drive-Thru Convenience: Quick drive-thru service for those on-the-go, although wait times can vary during peak hours.
- Clean Dining Environment: Maintained cleanliness in dining areas and facilities, ensuring a pleasant atmosphere for guests.
- Suitable for Quick Pick-Ups: While ideal for quick meals, the seating can sometimes feel cramped, suitable for those needing a fast bite.
- Limited Parking Availability: Parking spaces are limited and can be challenging to navigate during peak traffic times.
Features
Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Outdoor seating, No-contact delivery, Delivery, Drive-through, Takeaway, Dine-in, Fast service, Coffee, Late-night food, Quick bite, Vegetarian options, Breakfast, Lunch, Dinner, Counter service, Dessert, Seating, Toilets, Wi-Fi, Free Wi-Fi, Casual, Family friendly, Groups, Credit cards, Debit cards, Mobile payments, Credit Cards, Good for kids, Good for kids birthday, High chairs, Kids’ menu, Playground, Free of charge street parking, Free parking lot, Plenty of parking
Opening Hours
- Monday : Open 24 hours
- Tuesday : Open 24 hours
- Wednesday : Open 24 hours
- Thursday : Open 24 hours
- Friday : Open 24 hours
- Saturday : Open 24 hours
- Sunday : Open 24 hours
Directions
Address: 217-221 Glen Osmond Rd, Frewville SA 5063 View on Google Maps