Second Cup Café

Rating: 3.9 / 5 (540 reviews)

Warm Ambiance with Room for Growth

This café features a cozy, inviting atmosphere perfect for catching up with friends or enjoying a quiet moment alone. While many patrons appreciate the warm ambiance and smooth coffee options, some have noted inconsistencies in service quality and food freshness. The café has a delightful selection of beverages, including a standout maple latte and a classic hot chocolate. With a commitment to cleanliness and comfort, it’s an ideal spot for laptop users. However, customers hope for improvements in service attentiveness and food quality to make their visits even more enjoyable.

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Description

Nestled in a convenient location, this Second Cup offers a lively atmosphere perfect for those looking to enjoy a coffee and get some work done. The café is well-kept and spacious, with comfortable seating options that invite customers to linger. Many visitors have noted the pleasant ambiance, especially around the holiday season when decorative touches create a warm, inviting space.

Patrons appreciate the variety of options available, from classic beverages like hot chocolate to exciting seasonal specials. The maple-flavored lattes have received particular praise, showcasing the café’s commitment to providing unique and flavorful drinks. Many customers value the smoothness of the coffee and the quality of breakfast offerings, which can serve as a delicious companion to their daily caffeine fix.

However, like any café, it has its share of challenges. Some visitors have experienced less-than-ideal service, particularly during busy periods when the staff seems stretched thin. A few customers have shared their frustrations with order accuracy and wait times, but overall, many appreciate the friendliness of the employees even during hectic hours.

The café also boasts a lovely patio area for those who prefer to work outside when the weather is suitable. The clean and chilled interior provides a comfortable escape from the heat, making it a welcoming spot to refresh while waiting or working. Despite some inconsistent experiences, many loyal patrons return for the unique flavors and cozy atmosphere, eager to support a beloved Canadian chain.

Highlights

• Cozy Atmosphere: Enjoy a warm and inviting ambiance, complete with a faux fireplace and tasteful holiday decorations.
• Diverse Menu Options: Choose from a wide variety of beverages including nutty flavors, matcha, smoothies, and classic offerings like hot chocolate.
• Spacious Seating: The cafe features ample seating, including a patio area for outdoor enjoyment during pleasant weather.
• Clean Environment: The cafe is well-maintained and clean, providing a comfortable space to relax or work.
• Quick Drive-Thru Service: A prompt drive-thru service ensures efficiency and accuracy for customers on the go.
• Mobile Ordering: Conveniently place your orders through the app, with opportunities to earn points.
• Friendly Staff: Most staff are noted for their politeness and professionalism, enhancing your overall experience.
• Specialty Seasonal Flavors: Try unique seasonal offerings like maple-flavored lattes that are popular among customers.

Features

Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Outdoor seating, Delivery, Drive-through, On-site services, Takeaway, Dine-in, Fireplace, Great tea selection, Coffee, Breakfast, Lunch, Dessert, Seating, Toilets, Casual, Cozy, Credit cards, Debit cards, Mobile payments, Free parking lot, Plenty of parking

Opening Hours

• Monday : 7 am to 9 pm
• Tuesday : 7 am to 9 pm
• Wednesday : 7 am to 9 pm
• Thursday : 7 am to 9 pm
• Friday : 7 am to 10 pm
• Saturday : 7 am to 10 pm
• Sunday : 8 am to 9 pm

Directions

Address: 214 Hunt Club Rd, Ottawa, ON K1V 1C1, Canada View on Google Maps