Starbucks Coffee

Rating: 3.9 / 5 (1297 reviews)

Great Spot but Needs Better Cleanliness

This cafe offers a prime location just off Old Market Square, making it a perfect spot for people watching and remote work. Patrons appreciate the fast service and decent coffee, but many reviews express concern over the cleanliness of the tables and serving practices. While some customers have enjoyed friendly staff interactions and the unique design of the space, the overall hygiene and customer service experience could benefit from improvement. It remains a popular choice for those seeking a vibrant atmosphere despite the mixed reviews.

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Description

Nestled just off Old Market Square, this café offers a unique blend of bustling atmosphere and friendly service, making it an appealing spot for remote workers and coffee enthusiasts alike. Despite receiving mixed reviews, many patrons appreciate the location’s prime positioning for people-watching and enjoying the vibrancy of the surrounding area. The café’s design fosters an inviting ambiance, catering to both social gatherings and quiet moments for reflection.

Visitors have noted that the staff at this café can genuinely enhance the experience, even amidst the chaos of a busy day. One reviewer highlighted how a staff member went above and beyond to assist them during an uncomfortable encounter, showcasing the team’s dedication to customer well-being. Fast service and decent coffee options are also frequently acknowledged, further contributing to the café’s reputation as a respectable place to grab a drink and settle in for a productive session of work or study.

However, some aspects of the café do leave room for improvement. The cleanliness of the tables and serving practices have raised concerns, with several visitors noting that hygiene seems to be compromised. The frequent use of paper cups for in-house drinks and the overall tidiness of the environment have been highlighted as issues needing attention. While the staff is often described as polite and friendly, a few guests have expressed disappointment with the speed of service and the level of attention to their surroundings, suggesting a need for a more consistent approach to cleanliness and customer engagement.

Nonetheless, for those seeking a cozy corner to unwind or tackle ongoing projects, the café remains a viable choice. Customers enjoy the mix of low noise and a conducive workspace that can stimulate creativity and focus. With its warm atmosphere and community-oriented feel, there’s hope that the café can evolve into an even more inviting hub for locals and visitors alike, harnessing both its positives and addressing the constructive feedback shared by its patrons.

Highlights

• Friendly Staff: Guests frequently praise the staff for being polite and friendly, creating a welcoming atmosphere even during busy hours.
• Ideal Location: Situated just off Old Market Square, the cafe is perfect for people watching and enjoying the surrounding environment.
• Quiet Study Space: The cafe offers a relatively quiet atmosphere, making it an ideal place for studying, working remotely, or networking.
• Wide Range of Drink Options: The cafe serves a variety of drinks, including a selection of frappes, albeit at higher prices typical of Starbucks.
• Fast Service: Customers have noted that the service is generally quick, allowing for a swift coffee break.
• Atmosphere and Views: Many reviews highlight the pleasant views and ambient atmosphere, especially when visiting early in the day.
• Hygiene Concerns: There are multiple reports of unclean tables and a general lack of cleanliness, which detracts from the overall experience.
• Takeout-Style Service: All drinks and food are served in takeout containers, which has been a point of contention for many customers looking to dine in.
• Mixed Quality of Food: While some food items are enjoyed, others have been criticized for their quality, with prices not always reflecting the experience.

Features

Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Delivery, On-site services, Takeaway, Dine-in, Great tea selection, Coffee, Prepared foods, Vegan options, Vegetarian options, Breakfast, Brunch, Lunch, Dessert, Seating, Toilets, Wi-Fi, Free Wi-Fi, Casual, Cosy, Family friendly, Groups, LGBTQ+ friendly, Transgender safe space, Credit cards, Debit cards, Mobile payments, High chairs, Dogs allowed outside

Opening Hours

• Monday : 7 am to 7 pm
• Tuesday : 7 am to 7 pm
• Wednesday : 7 am to 7 pm
• Thursday : 7 am to 7 pm
• Friday : 7 am to 7 pm
• Saturday : 7 am to 7 pm
• Sunday : 8 am to 7 pm

Directions

Address: 1 S Parade, Nottingham NG1 2JS, United Kingdom View on Google Maps