Starbucks Coffee

Rating: 3.8 / 5 (534 reviews)

A Mixed Bag of Experiences

In a gorgeous Georgian building located in one of Norwich’s prime spots, this cafe offers a blend of experiences for its visitors. Many guests rave about the quality of drinks, with highlights like the honey oat latte and consistently well-made cappuccinos. The staff’s friendliness often shines through, creating a welcoming atmosphere, especially for students and families. However, some patrons have noted inconsistencies in service, cleanliness, and overall ambiance, urging potential customers to choose wisely. While there are moments of excellence, others suggest exploring local coffee shops or nearby Starbucks branches for a more reliable experience.

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Description

Nestled in a quaint corner of town, this cafe showcases the bustling charm of its surroundings while offering its own unique vibe. Despite the beautiful Georgian architecture of the building and its prime location, the overall guest experience remains a mixed bag according to various reviews. While some patrons appreciate the seamless drink-making process and friendly staff, others lament their encounters with less-than-ideal service and cleanliness standards.

For coffee enthusiasts, the establishment does possess redeeming qualities; many reviews highlight the quality of drinks such as the honey oat latte, which customers hope will remain a staple on the menu. The friendly staff are occasionally acknowledged, especially when they provide warmth and professionalism, leaving customers with a sense of satisfaction after their order. The cafe’s upper seating area boasts lovely views, making it an appealing spot for those who enjoy working on their laptops or simply sipping coffee while people-watching.

However, this cafe is not without its shadows. Users have voiced their concerns about cleanliness—sticky tables, unruly restrooms, and a general lack of upkeep in the environment have led to disappointing visits. Some guests have described feeling neglected by staff who seemed disengaged, affecting their overall experience. In contrast, the occasional mention of an upbeat and attentive team member offers a glimpse of the potential atmosphere that could transform the cafe into a neighborhood favorite.

As it stands, the cafe exudes a personality that is simultaneously inviting and disheartening. While some customers wish for improvements to service and maintenance, others find solace in the quality of certain beverages. This blend of experiences creates intrigue for anyone searching for a cozy spot to settle in with a laptop alongside a rich cup of coffee. The cafe’s charm lies not just in its offerings but also in the stories of its patrons, making it a place ripe for discovery—if you’re willing to navigate the inconsistencies along the way.

Highlights

• Quality Coffee Options: Enjoy a selection of great coffee drinks, including popular choices like cappuccinos, lattes, and specialty options like honey oat lattes.
• Friendly Staff: Many customers have praised the friendly and professional demeanor of the staff, adding to a pleasant visit.
• Pleasant Seating Area: The café features a pleasant seating area with good views of the surrounding streets, making it a nice spot for relaxation and work.
• Vibrant Atmosphere: Experience a lively atmosphere, perfect for those looking to enjoy their coffee in a more themed or bustling setting.
• User-Friendly Environment: While the café has potential, some elements like cleanliness and staff attentiveness may need improvement.
• Location: Set in a beautiful Georgian building, the café’s location is aesthetically pleasing, though some cleanliness issues have been reported.
• Family and Student Friendly: The café is conducive for families and students, creating a welcoming environment for all ages.
• WiFi Availability: While WiFi access was mentioned, it appears to have inconsistencies, so it may be worth checking before settling in.
• Outdoor Seating: For those who prefer fresh air, there are outdoor tables available, offering a chance to enjoy coffee in nice weather.

Features

Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Outdoor seating, Delivery, Takeaway, Dine-in, Fireplace, Great tea selection, Live performances, Alcohol, Coffee, Prepared foods, Small plates, Vegan options, Vegetarian options, Breakfast, Brunch, Lunch, Dinner, Catering, Dessert, Seating, Toilets, Wi-Fi, Free Wi-Fi, Casual, Cozy, Family friendly, Groups, LGBTQ+ friendly, Transgender safe space, Credit cards, Debit cards, Mobile payments, Good for kids, High chairs, Kids’ menu

Opening Hours

• Monday : 8 am to 6:30 pm
• Tuesday : 8 am to 6:30 pm
• Wednesday : 8 am to 6:30 pm
• Thursday : 8 am to 7 pm
• Friday : 8 am to 7 pm
• Saturday : 8 am to 7 pm
• Sunday : 9 am to 5:30 pm

Directions

Address: 19-20 Haymarket, Norwich NR2 1QE, United Kingdom View on Google Maps