Costa Coffee

Rating: 4.3 / 5 (577 reviews)

A Cozy Hub for Coffee Lovers

This cafe is a beloved spot known for its friendly staff and excellent coffee, making it a perfect place to unwind or grab a quick bite. Customers appreciate the welcoming atmosphere and comfortable seating options, particularly upstairs, which is ideal for both solo visits and larger groups. While there can be a wait during busy hours, the attentive service and delicious sandwiches keep patrons coming back for more. Don’t forget to try their coconut milk option!

Description

Nestled in the heart of Newcastle, this Costa Coffee branch is a beloved spot for coffee enthusiasts and those seeking a cozy place to work. Patrons rave about the warm and inviting atmosphere, complemented by friendly and attentive staff who are known for providing excellent customer service. Visitors frequently mention how the baristas remember their regular orders, creating a sense of familiarity that makes each visit feel special. Many have enjoyed the delightful experience of sipping a perfectly crafted cappuccino while taking in the views from the comfortable seating area upstairs.

However, like any bustling café, this location can get quite busy, especially during peak hours. While some reviews noted the occasional delay in service during busy times, most patrons remain impressed by how the team manages to handle the rush efficiently. Despite the wait, the sheer quality of the coffee and food keeps customers coming back for more. Some guests have suggested that additional power outlets for laptops would enhance the experience further, making it an even better destination for remote work.

Atmosphere-wise, the café strikes a balance between being an ideal sit-down spot and a quick stop for coffee on the go. With its clean and tidy appearance, and the homely decor, customers find it a comfortable space to unwind or to get some work done while enjoying the tranquil background music. Many appreciate the pleasant vibe that allows them to linger without feeling rushed, even after consuming their drinks or snacks.

The café’s central location also adds to its appeal, making it a perfect pitstop for those shopping in the vicinity. Guests enjoy relaxing here, often opting to read a book or catch up with friends over a tasty sandwich or a unique drink like their coconut milk option. Despite some mixed reviews regarding the consistency of the coffee, the overall sentiment remains positive, and loyal customers continue to return, drawn by the remarkable service, delicious beverages, and the delightful experience that this Costa Coffee location offers.

Highlights

Friendly Staff: The cafe is known for its extremely friendly and helpful staff who provide excellent customer service.
Cozy Atmosphere: Enjoy a warm and welcoming atmosphere with a homely feel, perfect for relaxing or working.
Good Coffee and Food: The cafe serves delicious coffee and a variety of tasty food options, including sandwiches and pastries.
Multiple Seating Areas: With seating available both downstairs and upstairs, there’s plenty of room for both individuals and large groups.
Central Location: Conveniently located in Morpeth Town and Newcastle city centre, making it an ideal stop for shopping breaks.
Free Wi-Fi: The cafe offers good Wi-Fi, making it a great spot for remote working and laptop usage.
Clean and Well-Maintained: Patrons have noted the cleanliness of the cafe, contributing to a pleasant dining experience.
Commendable Service Speed: Most customers appreciate the quick service, even during busy times.
Unique Beverage Options: The cafe offers unique drink options, including coconut milk for coffee.
Early Opening Hours: One of the few coffee shops in the area that opens as early as 6am, accommodating early risers.

Features

Wheelchair-accessible entrance, Wheelchair-accessible seating, Delivery, Takeaway, Dine-in, Great tea selection, Coffee, Breakfast, Brunch, Lunch, Dessert, Seating, Toilets, Casual, Cosy, Groups, Credit cards, Debit cards, Mobile payments, Good for kids, High chairs

Opening Hours

Monday : 6:30 am to 7:30 pm
Tuesday : 6:30 am to 7:30 pm
Wednesday : 6:30 am to 7:30 pm
Thursday : 6:30 am to 7:30 pm
Friday : 6:30 am to 7:30 pm
Saturday : 7 am to 7:30 pm
Sunday : 8 am to 5 pm

Directions

Address: 19 Market St, Newcastle upon Tyne NE1 6JE, United Kingdom View on Google Maps