Tealive Neo Cyber Cyberjaya

Rating: 3.4 / 5 (72 reviews)

A Mixed Bag of Experiences

This cafe offers a cozy atmosphere with fast service and affordable prices, making it a comfortable spot for laptop users. However, while many appreciate the friendly staff and quality drinks, others have expressed dissatisfaction due to inconsistent customer service and issues with order accuracy. Overall, it has potential for a great cafe experience, but improvements in service could enhance its reputation among visitors.

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Description

Tucked away in a vibrant area is a Tealive cafe that has captured the hearts of many patrons with its cozy and tidy atmosphere. While the experience can be hit or miss depending on the staff on duty, there are gleaming moments that highlight what makes this cafe special. Many customers rave about the fast service and friendly staff, creating an inviting environment ideal for enjoying a delicious drink or catching up on work. The cafe often features promotions that make indulging a pleasure, such as the sought-after Touch N Go promo offering affordable pricing for refreshing beverages.

However, the cafe is not without its challenges. Some reviews highlight inconsistencies in customer service, with mixed experiences related to staff attitude and responsiveness. A few patrons have expressed disappointment over communication issues regarding wifi availability, with some staff members reportedly unable to provide helpful information. Despite these occasional setbacks, many regular visitors appreciate the overall cleanliness of the location and their ability to enjoy a comfortable drink without the hustle and bustle found at busier branches.

Additional feedback indicates a sense of community, with several customers returning for the student discounts and consistently delicious drinks. The atmosphere is often described as cozy and cool, perfect for an afternoon of relaxation or casual conversations. Although improvement in training staff on customer service is recommended, countless visitors still cherish their times here, drawn in by the quality of drinks and occasional delightful interactions with the team.

In essence, this Tealive cafe serves as a promising spot for anyone looking for a breather, a chat, or a productive work session. It’s a place that, while needing some attention in service consistency, stands out for its pleasant ambiance and devoted customer following. Visitors will find a serene spot where they can sip on their favorite drink while enjoying the welcoming local vibe.

Highlights

• WiFi Availability: Guests have reported mixed experiences with WiFi access, with some stating it is available while others encountered staff that could not provide the password.
• Student Discounts: The cafe offers student discounts, making it an attractive option for budget-conscious individuals.
• Cozy Atmosphere: Patrons appreciate the cozy and tidy environment, perfect for casual meetings or studying.
• Fast Service: The cafe is praised for its quick service, allowing customers to enjoy their drinks without long waiting times.
• Friendly Staff: Guests have often highlighted the courteous and friendly demeanor of the staff, though there have been reports of mixed customer service experiences.
• Affordable Prices: The pricing is considered reasonable, especially with promotions like the Touch N Go deal that offers drinks at discounted rates.
• Clean Environment: Customers have noted that the cafe maintains a clean space, contributing to an enjoyable experience.
• Convenient Location: Located next to a self-laundry shop and Watson, it’s a convenient stop for refreshments while handling errands.
• Music Ambiance: Some customers found the background music too loud, impacting their ability to communicate with staff.

Features

Kerbside pickup, No-contact delivery, Delivery, Takeaway, Dine-in, Alcohol, Coffee, Seating, Wi-Fi, Free Wi-Fi, Family friendly, Credit cards, Debit cards, Mobile payments, Good for kids

Opening Hours

• Monday : 10 am to 10 pm
• Tuesday : 10 am to 10 pm
• Wednesday : 10 am to 10 pm
• Thursday : 10 am to 10 pm
• Friday : 10 am to 10 pm
• Saturday : 10 am to 10 pm
• Sunday : 10 am to 10 pm

Directions

Address: 62, Ground Floor, Biz Avenue 2, Lingkaran CyberPoint Barat, Neo Cyber, 63000 Cyberjaya, Selangor, Malaysia View on Google Maps